Privacy Policy
Last Updated: February 6, 2026
At Fisioniq, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect via our apps includes:
- Personal Data: Demographic and personally identifiable information (such as your name and email address) that you voluntarily give to us when choosing to participate in various activities related to the app.
- Derivative Data: Information our servers automatically collect when you access the app, such as your native actions that are integral to the app, including liking, re-blogging, or replying to a post, as well as other interactions with the app and other users via server log files.
- Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the app.
- Mobile Device Access: We may request access or permission to certain features from your mobile device, including your mobile device's camera, contacts, storage, and other features. If you wish to change our access or permissions, you may do so in your device's settings.
- Mobile Device Data: Device information such as your mobile device ID number, model, and manufacturer, version of your operating system, phone number, country, location, and any other data you choose to provide.
Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via our apps to:
- Create and manage your account
- Process your transactions and send you related information
- Email you regarding your account or orders
- Fulfill and manage purchases, orders, payments, and other transactions related to the app
- Generate a personal profile about you to make future visits to the app more personalized
- Increase the efficiency and operation of the app
- Monitor and analyze usage and trends to improve your experience with the app
- Notify you of updates to the app
- Perform other business activities as needed
- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity
- Request feedback and contact you about your use of the app
- Resolve disputes and troubleshoot problems
- Respond to product and customer service requests
Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.